Privacy Policy

Isuzii Food Industries Pvt Ltd recognises the importance of maintaining your privacy. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information obtained through https://suzii.in and other offline sources.

This policy applies to current and former visitors to our website and online customers. By visiting or using our website, you agree to this Privacy Policy.

SUZII is a property of Isuzii Food Industries Private Limited, an Indian company registered under the Companies Act, 2013, with its registered office at H No. 1, Waikhong Laimanai, Kakching, Manipur – 795103.

Information We Collect

Contact Information

We may collect your name, email address, mobile number, phone number, street address, city, state, pincode, country, and IP address.

Payment and Billing Information

We may collect billing details such as name, address, and payment method when you purchase our products. We do not store or collect your credit or debit card details. Payment information is securely processed by our payment partners such as Razorpay and PhonePe.

Information You Post

We collect information you voluntarily post in public areas of our website or on our official social media pages.

Other Information

We may collect information such as your IP address, browser type, referring website, time spent on pages, pages viewed, device type, and operating system.

How We Collect Information

• Directly from you: When you make a purchase, contact us, or submit information through forms, email, or phone.
• Automatically: Through cookies, web beacons, Google Analytics, and similar tracking tools.
• From third parties: When you interact with integrated social media features or third-party platforms.

Use of Your Personal Information

• To confirm purchases and communicate with you
• To respond to your queries and requests
• To improve our products, services, and website experience
• To analyse site usage and customer preferences
• To ensure security and prevent fraud
• To send promotional offers, newsletters, and product updates
• To send transactional emails and SMS related to orders
• As otherwise permitted by law

Sharing of Information with Third Parties

• With service providers who assist with payments, order fulfilment, and communication services
• With sellers, logistics partners, and vendors involved in fulfilling orders
• With business partners or sponsors as per their privacy policies
• When required to comply with legal obligations or government requests
• To investigate or prevent fraud or security issues
• In the event of a merger, acquisition, or sale of business assets
• For reasons not listed here, with prior notice to you

Email Opt-Out

You may opt out of receiving marketing emails by contacting contact@isuziifoodindustries.com. Processing your request may take up to 10 days.

Even if you opt out of promotional emails, you will continue to receive transactional communications related to your purchases.

Third-Party Websites

Our website may contain links to third-party websites that are not under our control. This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies separately.

Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable rules, the contact details of our Grievance Officer are as follows:

Ms. Suzenna Abujam
H No. 1, Waikhong Laimanai, Kakching
Manipur – 795103
Phone: (91) 9436 686 366
Telephone: (91) 3848 299 364
Email: grievance.officer@isuziifoodindustries.com

For general privacy-related queries, you may also write to suggestions@isuziifoodindustries.com .

Updates to This Policy

This Privacy Policy was last updated on 06 February 2026. We may update this policy from time to time. Any changes will be posted on this page as required by law.

Jurisdiction

Any disputes relating to this Privacy Policy shall be governed by the laws of India.

GDPR and International Users

If you are accessing this website from the European Union or other regions with data protection laws, please note that we process your personal data in accordance with this Privacy Policy and applicable Indian laws, and where relevant, in compliance with the General Data Protection Regulation (GDPR).

Under GDPR, you may have the following rights in relation to your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data, subject to legal obligations
• The right to restrict or object to certain types of data processing
• The right to data portability, where applicable
• The right to withdraw consent for data processing at any time

To exercise any of these rights, please contact us at grievance.officer@isuziifoodindustries.com . We may require verification of your identity before processing your request.

Please note that we process and store personal data on servers located in India and other jurisdictions. By using our website and services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection standards.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.